Moving In

When you sign a lease with us, we will go over the lease in full with you and answer any of your queries that you may have. This is your chance to ask any questions and get clarification on anything you are unsure of.

On the day the lease starts you can collect your welcome pack from our office after 10am on a normal business day. You will receive;

  • A welcome letter

  • An entry condition report

  • Your own copy of the signed lease agreement (keep it handy).

  • A set of house keys

  • A tenant information booklet

Prior to moving in YOU will need to sort out the following:

CONNECTION OF UTILITIES

This includes electricity, gas, telephone, internet etc. We recommend you use FAST CONNECT to do this. Fast connect is a free service and will not only save you money but time as well.

RENT PAYMENTS

Set up an automatic payment for your rent.- SEE FORM ON THE RIGHT

CHECKING YOUR ENTRY CONDITION REPORT

Before you start moving in, please go over the entry condition report thoroughly by making sure that everything is recorded, the report is correct and that you are happy with it. If you do need to make changes then do so on the report and then make sure you send a copy of the changes to us within 7 days of your lease starting.

INSURANCE

The owner of the property has insurance on the building but this does not cover your personal belongings. We highly recommend that you take out your own insurance to cover these. Full House Management or the owner cannot be held responsible for any damage to your belongings while they are in the property.

MAINTENANCE

We ask that you report any matters requiring repair or maintenance immediately to avoid the risk of injury to either yourselves, your visitors or to the rented property. Please use the maintenance request form on the right and submit to the office with details of the repairs required and how access can be gained to your property.
Either our office or the tradesman will contact you as to when they will be attending to the repair. Any maintenance arranged by the tenant themselves will be at the tenants expense unless in extreme emergency.
AFTER HOURS - In an emergency we are available please call 026110916.

RUBBISH

Wellington City Council (WCC) collects rubbish in your area, please phone them on 499 4444 for your collection day. They will only collect rubbish that has been placed in the correct WCC bags, these can be purchased from any supermarket. WCC will also collect your recycle bin on the same day. The bags need to be placed at kerbside before 8am. Any rubbish not disposed of regularly could become a health problem, especially during summer. All rubbish must be disposed of on a regular basis or it will attract rodents and other unpleasant creepy crawlies.